Help Center

Most orders are meticulously handcrafted, inspected for quality, and dispatched within 3 to 5 business days. Once handed over to our express couriers (DHL Express, FedEx, or regional priority services), delivery typically takes 4 to 7 business days to the United States, United Kingdom, Canada, Australia, and European destinations.

As soon as your package ships, you will receive an automated shipping notification email containing your active tracking number.

We provide a 30-day hassle-free return and size exchange policy. If your jacket does not fit as expected or you wish to try another silhouette, simply contact our support team or visit our Return Policy page to initiate the request.

Items must be returned in their original, unworn condition with tags intact. Our team will guide you through the return address and expedite your replacement size promptly.

Yes, without exception. Every garment produced by Leather Jackets USA is constructed from 100% genuine, ethically sourced animal hides—including supple full-grain sheepskin/lambskin, resilient cowhide, and rich goatskin.

We never use synthetic PU leather, imitation pleather, or bonded leather scraps. You receive authentic leather that breathes naturally and develops an exquisite patina over the years.

Yes! We specialize in bespoke made-to-measure tailoring. If your body proportions differ from standard ready-to-wear sizes—such as requiring extra sleeve length, customized torso tapering, or broader shoulders—our master tailors will build your jacket from scratch.

Check our Measurement Guide or contact our sizing specialists to commission a bespoke piece.

For the majority of our shipments to the US, UK, Canada, Australia, and Western Europe, parcels pass through customs seamlessly. In rare cases where local import tariffs or VAT apply per your national jurisdiction, the courier service will contact you directly to facilitate clearance prior to doorstep delivery.

Genuine leather is remarkably durable and easy to maintain. Store your jacket on a wide contoured wooden hanger in a cool, well-ventilated closet away from dampness and direct sunlight.

Never machine-wash, soak, or iron genuine leather. For light dirt, gently wipe with a damp microfiber cloth. Treat the leather with a natural beeswax or lanolin-based leather conditioner once or twice per year to preserve softness and prevent drying.